Communication Tips

If you suspect or know that the person you are speaking with has a hearing loss, please consider the following tips to enhance communication:

• Sit or stand within three to six feet to maximize audibility
• Remain at eye level to foster visual cues
• Gain the person's attention before speaking
• Use facial expressions and gestures to give clues to the meaning of your message
• Raise your voice but do not shout because loud speech may sound distorted
• Speak slowly and distinctly
• Use short, simple sentences
• Rephrase your words if the person does not appear to understand or responds inappropriately
• Avoid speaking directly into the person's ear because it can distort your message and hide all visual clues